Privacy Policy

Privacy Policy

Introduction

Welcome to https://hatta-tour-packages.terratrek.net (hereafter referred to as “Hatta Tour Packages,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered at https://hatta-tour-packages.terratrek.net. However, please note that it does not extend to third-party platforms, applications, or services accessible through links on our site, as these have their own privacy policies governing data collection and usage.

Processing Activities

This policy is designed to guide you when:

  • Using our applications and services as an authorized user
  • Visiting any of our websites linked to this Privacy Policy
  • Communicating with us via newsletters, emails, calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services. This includes:

  • Account Information: Details related to your registration and account creation, such as username, email address, and password.
  • Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration date, and CVV/CVC code.
  • Financial Information: Your financial records may be stored for billing and accounting purposes.
  • Purchase Information: Details of your orders, bookings, or purchases made through our platform.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, and location data.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback and Reviews: Any comments, reviews, or ratings you provide to improve our services.
  • Social Media Information: Details from social media platforms when users choose to connect their accounts with us.
  • Product Information: Preferences, interactions, and feedback regarding our travel packages and products.

We collect this data through direct user input, automated technologies (like tracking pixels), and third-party partners who assist in data collection, each operating under strict privacy guidelines.

Cookies

We employ cookies to enhance your browsing experience and gather analytics. Cookies are categorized as:

  • Strictly Necessary: Essential for website functionality, ensuring secure access, and maintaining user sessions.
  • Preference: Customizing content and remembering user preferences.
  • Analytics: Tracking aggregated data for performance measurement and site optimization.

Users can manage non-essential cookies through our built-in Cookie Manager, offering control over cookie usage.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met, we securely delete or anonymize the data in accordance with legal requirements.

Security Measures

Hatta Tour Packages implements robust security measures to safeguard your personal information. This includes:

  • Encryption of data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly updating security protocols and software to mitigate risks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data
  • Erasure (right to be forgotten)
  • Restriction or object to the processing of your data
  • Data portability
  • Right to withdraw consent
  • Non-discrimination for exercising privacy rights

To exercise these rights or have any data-related inquiries, please contact our Privacy Team using the details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on our website, ensuring transparency and user awareness.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

  • Email: [email protected]
  • Address: Hatta Tour Packages Privacy Team, [Street Address], [City], [State/Province], [Postal Code]